*BAD* Customers

[9-2-2]

For the fast food folks (and others who deal with customers), there are bad customers, and then there's bad customers. The kind of bad I'm talking about is the kind where possible danger is taking place. What experiences have you had with customers who do things so STUPID they put others in danger (i.e. try to fight with other customers, etc.)?


I remember just last month, a 6 year-old little girl walked into my KFC one morning. She plopped the money on the counter, and asked to have the buffet. Well, I foolishly sold her a buffet plate, thinking mommy or daddy were in the restroom.

I come back 30 minutes later, and the girl waves goodbye, thanks me for the meal, and walks out - BY HERSELF!!! I looked to where she was walking, and she hopped into a car with her mom - who was sitting there the ENTIRE TIME. WTF?!!!! What the HELL was going through that woman's mind, to send her child in a fast food dive BY HERSELF without supervision, in the middle of the city?! :grrrrr: I wanted to shove my tongs in that stupid woman's face! I tried to get the liscence plate # on the car, but she drove away too quickly. What is this world coming to?!!!!

(Oh, and don't forget to post your experiences :) )

[MorningDove030202]

Wow, that was not a bad customer, that was a bad parent. I wish you had gotten the licence tag and reported it. Does your KFC have any offical rules about serving minors when no parent is aparent? (LOL) If so you can always ask a child to get their parent because it's a KFC policy.... Man at 6 years old I would have been to shy to go into any fast food place by myself. (Thank gods I got over it!)

Dove

[LadyTrinity]

Some parents allow their child to be too independent.. we have 6 year olds walking around town by them selves all the time. :twitch:

[Koehnae]

My favorite personal bad customer experience was a woman and her terror of a daughter. I was a manager at Subway. This woman walks in and her daughter takes off... goes in the bathroom and comes out screaming bloody murder, goes in the men's bathroom and comes out giggling, goes to each table and TEARS APART the little "table tents." At this point I asked her mother to please have her daughter stop tearing up my advertising pieces... they cost money. She just glares at me and says to mind my own business. This is when the little girl walks up to the soda machine and starts pushing the buttons and playing with the ice... causing the soda and ice to drip all over the tray, the counter, and the floor. He mother looks at her and just keeps placing her order. This is when I asked the girl to "Please stop playing with the soda machine or I will have to charge Mommy for the wasted soda." The woman walks over, grabs her daughter and leaves.


A week later we get a letter from headquarters about a complaint we received. Apparently, one of our employees (moi) had "traumatized" and "terrorized" her daughter to the point that she was "in tears for the rest of the day" and had "horrible nightmares that evening." WTF!? I was polite as could be and I don't think its "none of my business" to prevent a mess being made in my business. Am I wrong? The worst part was that we also had to reimburse headquarters for the coupons they gave this woman... for 4 free footlong subs and 4 sodas!

[Radocs]

When I worked for Earthlink at least 3 or 4 customers threatened to kill me over their DSL connectons. :rolleyes:

[Aine of the Fae]

Wow, that was not a bad customer, that was a bad parent. I wish you had gotten the licence tag and reported it. Does your KFC have any offical rules about serving minors when no parent is aparent? (LOL) If so you can always ask a child to get their parent because it's a KFC policy.... Man at 6 years old I would have been to shy to go into any fast food place by myself. (Thank gods I got over it!)

Dove

My mother was that kind of mother.

[LadyTrinity]

Mine too! She made me even go to the store 10 blocks away to get something as simple as pasta sauce and I was like 6 years old :rubhead:

[Aquarian_Moon]

How about myself being in the 'bad' customer position? Here's my own story.

--------------------------------------

About two years ago, my ex-girlfriend and I were at a little (but pretty big) restaurant in downtown T.O, humorously called the 'Pickle Barrel'. We had already eaten our meals somewhere else, but we wanted to go inside and get two nice hot cups of Columbian Coffee.

Right there on the bloody menu, it says 'Columbian Coffee', so we're both thinking we can ask for our coffees to the waiter, drink them, and then leave. Pretty easy, right? WRONG.

We ask our lovely (but simplistic) waiter for our Columbian Coffees, but he tells us that they're alcoholic beverages. "Ok, no problem. We'll still take them anyways." I said to the guy.
"Where's your I.D?" he asks back.
Alrighty then, even though we were both 20 years old, my girlfriend looked a lot younger. She didn't have any I.D., and so the waiter wouldn't serve us any alchoholic drinks. No problem, my girlfriend thought. She asks the guy for some Columbian Coffee WITHOUT any alcohol in it. Pretty straightforward and simple enough request, isn't it? WRONG.

The guy repeats over himself, and says the Columbian Coffee is on the 'ALCOHOLIC MENU'. So now I jump at my g/f's idea, thinking the guy doesn't understand the request properly. "No, no, no sir. We'd like some COLUMBIAN COFFEE, but WITHOUT the alchohol". Of course the guy, getting pissed off now for whatever reason (perhaps his own idioticity), keeps telling us he can't because it's ALCOHOLIC. WTF? No matter how many times we tried to explain it to him, he wouldn't take our order request, and we were being as polite as humanly possible.

And now the conclusion. My girlfriend and I finally decide that it's doing no good in trying to get some COLUMBIAN COFFEE from the COLUMBIAN COFFEE selection in the menu (which is NOT clearly even in the alchoholic part of the menu for that matter), so we ask for regular coffee instead.

"I'M SO SORRY, BUT I CAN'T SERVE YOU TWO ANY LONGER...." he finishes, and walks away. We both make a huge fuss, and asked for the manager (who the moron went to get, and might have been his dad), but decided to leave and never come back instead (after he left us waiting for about half an hour with nobody showing up).

--------------------------------------

The really sad thing about this entire thing is that my g/f and I were both being predjudized by this stupid waiter, for being gothic at the time in a 'classy' (not) restaurant. We were both very polite people, and deserved none of this B.S we got. We just wanted our Columbian Coffees...

[MorningDove030202]

My favorite personal bad customer experience was a woman and her terror of a daughter. I was a manager at Subway. This woman walks in and her daughter takes off... goes in the bathroom and comes out screaming bloody murder, goes in the men's bathroom and comes out giggling, goes to each table and TEARS APART the little "table tents." At this point I asked her mother to please have her daughter stop tearing up my advertising pieces... they cost money. She just glares at me and says to mind my own business. This is when the little girl walks up to the soda machine and starts pushing the buttons and playing with the ice... causing the soda and ice to drip all over the tray, the counter, and the floor. He mother looks at her and just keeps placing her order. This is when I asked the girl to "Please stop playing with the soda machine or I will have to charge Mommy for the wasted soda." The woman walks over, grabs her daughter and leaves.


A week later we get a letter from headquarters about a complaint we received. Apparently, one of our employees (moi) had "traumatized" and "terrorized" her daughter to the point that she was "in tears for the rest of the day" and had "horrible nightmares that evening." WTF!? I was polite as could be and I don't think its "none of my business" to prevent a mess being made in my business. Am I wrong? The worst part was that we also had to reimburse headquarters for the coupons they gave this woman... for 4 free footlong subs and 4 sodas!

That is just rediculous. She should have stoped her child when you spoke to her the first time.

As far as the child being upset, it seams to me she just wasn't used to any kind of disapline, and you probably embarased her, something she obviously needed.

I say, if you won't rase them, don't have them!

Dove

[Pan]

hehehe.

A guy came into Wal-Mart and stole some of the strongest liquor that they sell. I was working at the time. Anyway, he took them into the bathroom and drank them all in a locked stall.

Management went in there, a girl I adore, and he was so drunk that he had to crawl underneath the door to get out. The cops came and took him away.

We found out, later, that the had a loaded gun on him.

Bang.

[Hellenic_Witch]

hehehe.

A guy came into Wal-Mart and stole some of the strongest liquor that they sell. I was working at the time. Anyway, he took them into the bathroom and drank them all in a locked stall.

Management went in there, a girl I adore, and he was so drunk that he had to crawl underneath the door to get out. The cops came and took him away.

We found out, later, that the had a loaded gun on him.

Bang.

That is scary, Loki. But I have to wonder why a female was sent into the men's room to get this drunken sod. I know she was management, but were there no male employees that could have done it?

[Aedrais]

Yeah... where I worked for a short period of time, it was the male management that dealt with people like that.

I worked at London Drugs for a couple weeks (they hire part time for the Christmas rush). I have a great little story to share.

So, I'm working on returns, re-stocking the shelves and such, when this guy walks up with a little sign. You know the little tags beneath items telling the price? Well, apparently the tea he wanted was all out, so he ripped the tag off of the shelve and brought it to me, wanting to know if there was any more tea in the back.

Well, I wasn't allowed in the back, since I was only there for the two weeks and didn't know my way around anyway. I told him this politely, and asked him to find the woman stocking the shelves a couple aisles over. Instead, he shoved the tag in my face and told me to find someone who could tell me myself, and then I could come find him. And he walks away.

Well, I went and found someone else, asked them, and no, there was no more tea. So I went to find the guy- who had disappeared. After a good five minutes wandering (and I'm supposed to be working, hey) I found him in the camera department, and sadly informed him that his tea was, in fact, out. Then I asked him if he would be so kind as to return the tag to wherever he got it from.

He snatched the tag, and snarled, "Well, great, thanks for absolutely nothing," glareg at me like I personally drank all the tea just so he wouldn't get any, and stalked away, glowering.

I think he *really* could have used that calming tea of his. ;)

[~Anamorata~]

The place where I work now...some guy decided, that it was much more fun, to rip my shirt off of me, then leave...this was due over the fact that he had had way too much to drink, and being the bartender on duty, I cut him off. He didn't appreciate it, and let me know that he didn't. He claimed it was now his right to see something better, if he couldn't have anymore to drink! He'd had about 12 drinks prior to coming in(I hadn't arrived to work yet, when he showed up)!! Eventually, after I refused him a showing of anything/and anymore alcohol, he grabs hold of the front of my t-shirt, and rips in down the front, fortunately, one of the waiters saw what was going on, and got him off of me, before he could see anything, or try and remove my bra!! The police were called, they came and took him away, and four days later, he's back...grrrrr! Why'd they even bother?! :geez: :scream:

[Rockprincess]

Nefertari, can't the bar just ban him? Bars here are allowed to ban problem customers. And if not, can't you charge him with assault?

[Pan]

That is scary, Loki. But I have to wonder why a female was sent into the men's room to get this drunken sod. I know she was management, but were there no male employees that could have done it?

Only management can touch thieves. Even though the "regular" associates also work at Wal-Mart, only management can stop a potential shop-lifter. We have no idea why hourly associates can't stop someone from stealing a necklace or something when they saw them do it.

I don't know how many people got away because I can't grab their arm until management gets there or something.

I think she was the only manager there. It's not uncommon that the managers just don't come up front when paged. They have "more important things to do". I could be cut and bleeding to death and they'd take their sweet time. :smile:

[wounded_crow]

I don't have any really bad stories but I went out to eat with my friend and her mom and stepdad (btw, her stepdad is such an a#$hole). He thought it might be funny to smear ketchup and mustard all over the walls...

monkeys do that with thier poo-poo. heh... monkey

[MorningDove030202]

:lol:

So do babies!!! And people say we arn't decented from primates! LOL

Dove

[Smiley Girl]

That's horrible, EarthWhispers!

I had a customer come up to me because she had cut her finger. I went to get her a bandaid and upon doing so, learned that we weren't allowed to give out bandaids due to liabillity or something... apparently they could sue us if anything went wrong. So I went back and told her I couldn't give her one because of that. She got so mad at me... gave me the dirtiest looks I've ever seen a human make... and even went so far as to PREVENT her child from coming close to me. What did I do?

I had the manager talk to her but she kept yelling. Blech! *virtually stomps all over her* That fell good :D

[lovemy1dane]

I worked in a sears auto and we had a customer come in with a tire that said "mavis" on the sidewall.(another tire chain) and yell at us at the top of his lungs that WE sold him a "bad "tire because HE RAN OVER A RAILROAD TIE (metal stake about a foot long!!!) and it puctured the tire!! My manager tried to explain to him that 1. we did not sell him the tire because we do not carry that brand and 2. ANY tire will puncture if you run it over a foot long spike. He completely went beserk!! He is yelling and screaming at us, calling us nasty curse words, he made his wife and baby cry because they were scared and embarrassed. Finally my boss shows him the sidewall that said "mavis" and suggusted he go and complain to them since they sold him the tire. (My boss was VERY calm and polite.) The man walks over to our glass door and proceeds to punch through the glass door!!!! His wife screamed (because she was sitting by the door holding the baby) and he started wailing on her beating her with his fist!!! When we finally got the police there and the ambulance who put stitches in his hand and forearm, the police took him to jail. and he did not get a free tire like he wanted. WTF!? What is wrong with people like that!??

[misschief]

i ran a taco bell for 5 years... i've had too many hellish days to recount here.. lol. but one stands out. i got second degree burns from a nacho bel grande a customer THREW on me because they ( a boyfriend & girlfriend ) were fighting. well... i was pregnant and having a bad day too... and i threw it back:D.

[ravynbynorthwynd]

i work at Jo-anns fabric:

1. a little boy was sitting on the floor straddling a tall display of patterns and shaking it, while the mother was somewhere else.
2. i got handed a sticky push-pop to ring up, cause the kid had decided to open it and start on it before they payed (i have no problem with ringing up empty candy bar wrappers, but don't hand me something sticky)
3. numerous people will go by, pull a bolt of fabric out and lay it neatly on top on the shelf. i once had someone do this to every shelf in the store.
4. little girl who insists on running around the fabric like its a maze.
5. the guy who walked in with a soda and asked if its okay to bring it in. i told him yes and a little later i find it placed on a shelf.
6. the people who don't bother to check the price before getting fabric cut and then expecting to back out of say, an 8th of a yard of fabric, something we can't sell again. (we don't even allow returns for anything less then one yard, because they are so hard to sell to someone else.)
7. the people who insist that you give them your opinion on fabrics when you're already waiting on a really long line of customers at the register.

[Pan]

i ran a taco bell for 5 years... i've had too many hellish days to recount here.. lol. but one stands out. i got second degree burns from a nacho bel grande a customer THREW on me because they ( a boyfriend & girlfriend ) were fighting. well... i was pregnant and having a bad day too... and i threw it back:D.


HAHAHA! :lol: That's great!

I remember one guy ... we couldn't sell him alcohol because it was after 3am.

Well, he bought the rest of his stuff, then went to a different register and returned it all. And then bought it all again. Just to spite us cashiers for not selling him his beer.

[~Anamorata~]

He's not allowed back in...and if he does show up, we call the police...we've done so twice now on him...he'll show up and stand around outside waiting for one of us to come out...drives us nuts!! :bad:
Nefertari, can't the bar just ban him? Bars here are allowed to ban problem customers. And if not, can't you charge him with assault?

[ravynbynorthwynd]

oh, and about the child in the subway, i think a major problem today is people don't have kids to actually raise them, they have them as fashion accessories. they decide "oh, i'd look just great with a little kid at my side, dressed to match me"

sick

[~Anamorata~]

Oh how right you are!!! :meanface:
oh, and about the child in the subway, i think a major problem today is people don't have kids to actually raise them, they have them as fashion accessories. they decide "oh, i'd look just great with a little kid at my side, dressed to match me"

sick

[Mad Dame]

I once worked as a skimpy and was sent to a bar in Esperance in SW west aussie I was working the bar by myself (which isnt allowed, there always must be another person on with me) and one guy in there was tanked and getting nasty, first he walked up and punch an old guy right in the face, the poor bloke did absolutly nothing to deserve(sp?) it. Then proceeded to start another 8 fights in the bar, the security guard in the corner of the room did nothing to stop this guys behaviour even after I had pleaded with him to do so. His mates told me that he was going into gaol the next day, Ii told them that it was the worst excuse Ii'd ever heard.... I received glass cuts all down the front of me and refused to continue serving until i got bandaids, I walked up to the assistant manager and told him to do something about this moron or I was going to pack my bags, call my boss and get the heck out of there. The stupid twit did nothing, he just stood there and mumbled lame excuses at me. So I called my boss and told her what was going on. The assistant manager finally called the cops and the guy got taken away. I had to yell at the assistant manager till he put someone on the bar with me. The next morning I had a very stern word with the manager about that night.

That was the worst night I've ever had in a bar.

[mama reflecting]

There was this time I worked at a Barnes&Noble, a couple years ago. While I usually did stocking, this day was really busy, so I was doing cashier work as well. Now, I'm just fine at math. Never gave a customer the wrong change.

So this guy comes up, wanting to buy several books, I think even with a discount card of some sort, and just generally was being a really pissy person. Being very rude. I gave him a dime instead of another coin by accident. I caught it just as I gave it to him, but he, in his nastiness, snaps at me "You went to public school, didn't you?" biting my tongue, I said "Yes sir, I did." He said something really rude, I can't quite remember it now, and stalked away with his purchase, grumbling. The next two customers rolled their eyes, and one even apologized to me for him.

People are rediculous. :goodgrief

[wounded_crow]

Two that stand out in my mind (because I didn't work with many customers)

1. I was working at MJDesigns to help with college pay. It was close to Samhain and people where buyin costumes and candy left and right. Now I worked during the day so it was mainly single moms and little blue haired ladies. Well I'm a polite guy to customers (you should hear what I say behind your back lol), and to pass time i'd chit-chat while I was running register. Well this lady came up with a very polite smile on her face and handed me her items. I started chatting with her, then I asked her if she had enough candy to hand out to the kids. She turned from June Clever, to what I recall in my mind was a pulpit bursting through the floor with angelic music playing and a flaming bible in hand. She exclaimed with one voice with the tone of a thousand voices: "WE DON'T CELEBRATE THE DEVIL'S HOLIDAY!" She looked like the mother from "Detroit rock city". I deverted my eyes and bit my tounge and gave her her total, took her money and politely told her not to turn on her front porch lights so the little devils coundn't find her house. The next lady was the big hefty black lady giggling and laughing histericaly. Needless to say she slipped me a $20. (well it's how I remember it at least.. done too much grass since then)

2. While in college (later in the semester) I worked for Block Buster video. I hated doing calls (where you inform people that if they didn't bring the video in you'd send Guido out to break their toes), I hated stocking shelves (people would steal the videos from you before they hit the shelves), I hate the red necks screaming from across the room "HEY!.... YOU GOT ANY OF THEM THAR RASSLIN VIDE-OHS?!"
The one customer type I hated was the arguers (they paid last time they came in) I always locked their account after they left.. tee-hee. My favorite customer was the "porn watchers". You could always tell them apart. they would come up to the counter, do the look over the shoulder and say "uhm, excuse me....sir. Where is your (looks around)..adlut section?" I would have to say "Sorry there is not one, this is a family oriented business." Disappointed they would turn and head for the door, I would then say. "we do have what us employees call the "soft core section" it's the bottom row under romance. But if you are looking for something harder may I suggest you go dow nthe street to "the movie store" and go through the saloon doors in theback, make sure you tell them John from blockbuster sent you."
yeah not bad customers, but I got my kicks in.

[Flaire-FireStar]

This isn't mine, but one I ended up being involved in...

I was at Overwaitea (grocery store) in a rather short line-up - I was the second person in line, there were maybe 2 people behind me, but we all had no more than 5 items. The cashier was obviously a trainee and she was having a few problems with getting one item to scan. We had to wait maybe 3 minutes to wait for one of the more experienced cashiers to have a moment to come and help this one girl, but in the meantime, the woman behind me was yelling at this girl "Hurry up!" and "You're paid to WORK!" - the girl was obviously getting frusterated. In the end, she yelled a bunch more stuff at the girl before changing line-ups. :rolleyes:

[Moon Daughter]

That's horrible, EarthWhispers!

I had a customer come up to me because she had cut her finger. I went to get her a bandaid and upon doing so, learned that we weren't allowed to give out bandaids due to liabillity or something... apparently they could sue us if anything went wrong. So I went back and told her I couldn't give her one because of that. She got so mad at me... gave me the dirtiest looks I've ever seen a human make... and even went so far as to PREVENT her child from coming close to me. What did I do?

I had the manager talk to her but she kept yelling. Blech! *virtually stomps all over her* That fell good :D


see, i can totally understand the customer. if i was the one who cut myself or something, and i needed help, and the people who could help me refused to, cuz the 'company is afraid'...i'd be pissed.
no, i'd be furious.

in fact, i'd be just as mad at the person refusing help as at the company's policy.
if someone needs help, and you are capable of helping, then how can you refuse??

i remember when i was working at KFC, i was around 16-17 or something. i had the worst headache that day. the one where it's pounding and hurting to the point where i could not concentrate and felt physically sick. i was a cashier, and obviously i couldnt even work well. i asked the manager for a tylenol, and she, although having seen what poor state i was in, refused, saying that it's against the company policy, in case if something happens and i then sue them.
then i asked to go home, and got yelled at, and told that i could not leave cuz no one else would come in ( while the manager was doing nothing).
...
now, i consider that simply ridiculous...these are the things that make me very mad even when i just think about them.
company policy vs. someone's well being.
arrrrrrrrrgggggggggggghhhhhhhhhhh

oh, i ended up walking out of that job that day.
i never once regretted it.

[Lyntwyn]

I'd been working for Circle K for about a week and it was my first weekend. The manager had been with me all night, but had to go pick up the girl to cover the next shift. On Sunday we don't sell alcohol until 10 AM and at the time of the incident it was a bout 5:30 AM. Anyway this gentleman comes in goes to the liquor cabinet and tugs on the doors...all still locked. Comes over to and asks me to open the doors. I tell him "Sir, We don't sell liquor until 10 Am on Sundays. I'm sorry" His response was "no. No, it's OK. I'm a man, you can sell it to me." :foh: :eyez: :wtf: I was new, but I wasn't THAT new! He tried the same argument a couple of more times before he realized I wasn't falling for it and finally left.

[Siarlas]

His response was "no. No, it's OK. I'm a man, you can sell it to me." :foh: :eyez: :wtf: I was new, but I wasn't THAT new! He tried the same argument a couple of more times before he realized I wasn't falling for it and finally left.

:rollingla Was he absolutly, postively certain he's a man??

I don't really have a 'bad customer' story, but how about a frustrated customer (me) story?
This one particular day mom decides we'll have lunch at this chinese(? might have been vietnamese) restaurant.
Anyhows, it's hard enough ordering anything for my daughter (who's all of five and very picky), but on looking at the menu it seemed that they were prepared to cater for the westerner customers who came into an eastern restaurant for western food (I never understood that). So Amber settles on a ham & cheese sandwich and a banana milkshake. After all, the menu did say 'Milkshakes. Any flavor.'
The waitress comes to take our order and when I get to ordering Amber's food, I requested (in a loud clear voice) a ham and cheese sandwich. She gave me the oddest look. I repeated myself. She's still looking at me. I show her the entry on the menu.. 'Ohhh...' she says as she writes it down. Guessing where this is going, I ask if they do banana milkshakes. 'Only what's on the menu.' I said, 'I know. But the menu only says 'any flavor'. What flavor do you have?' She looks at me. Ugh. 'Do you have strawberry milkshakes?' This time mom starts to get in on the act. But not on my side... oh no. My mom says 'They only have whats on the menu.' ARGH!! I showed them both the entry and said, 'Well, do you have chocolate milkshakes?' 'Oh yes!' Bleh.

[Lyntwyn]

Quoth Sirlas:
Was he absolutly, postively certain he's a man??

You know that was 5 years ago and I'm still not sure what the point of that statement
was supposed to be. That women had to wait to drink until 10? That he as a man had special priveledge to get snotfaced before church? I still think it was a pretty bizarre argument for opening the cabinets.

[Siarlas]

That he as a man had special priveledge to get snotfaced before church? I still think it was a pretty bizarre argument for opening the cabinets.

I don't know about you, but from what I've seen of most of the men I know, they'd probably use that as their excuse to drink in the early hours of the morning...

When I had to move house last year, my ex (who worked in the same company as me) got a couple of the guys from work to help me. Well, the one who was driving the truck (who must have been around at the time of the dinosaurs... honestly... he looks that old) had me real worried. We'd started early. About 7 or something. Come 9 o'clock, I ask if anyone wanted anything to eat or drink (seeing as that would be their only 'payment'). Old Ray (truck driver) asks if I have any beer! At nine o clock in the morning! And while he's moving all my possesions! I just didn't know how to respond!

[Lyntwyn]

I don't know about you, but from what I've seen of most of the men I know, they'd probably use that as their excuse to drink in the early hours of the morning...

When I had to move house last year, my ex (who worked in the same company as me) got a couple of the guys from work to help me. Well, the one who was driving the truck (who must have been around at the time of the dinosaurs... honestly... he looks that old) had me real worried. We'd started early. About 7 or something. Come 9 o'clock, I ask if anyone wanted anything to eat or drink (seeing as that would be their only 'payment'). Old Ray (truck driver) asks if I have any beer! At nine o clock in the morning! And while he's moving all my possesions! I just didn't know how to respond!'

Almost like they are entitled, eh? I have to say that when my shift ends at 6 AM, I find it amusing and disturbing that their little faces are already pressed against the glass and they are whining and pleading "Isn't it 6 o'clock yet? My (cell phone, watch, pager, best friend) says it's 6 o'clock already"
Our register tapes are date and time stamped so when our registers say it's time then it's time! And I'm with you, I'd like to get a few good hours of work from someone before it's Miller time...and I especially wouldn't want them on the road with a few under their belt. Too scary for me.

[Strawberry Bounce]

Me & my friends are picking up some snacks, when an argument brakes out between this guy, & the man behind the counter. The guy is threatning to shoot the store worker, throwing things at him (he missed everytime). It was obvious that he was drunk. I was scared and wanted to leave but he was standing in front the door, while making his gun threats. Then his friend comes in and calms him down. Het get's him out of the store by promising to come back with him to shoot the man behind the counter. http://mysticwicks.com/images/smilies/raisedeyebrow.gif

[Koehnae]

That's horrible, EarthWhispers!

I had a customer come up to me because she had cut her finger. I went to get her a bandaid and upon doing so, learned that we weren't allowed to give out bandaids due to liabillity or something... apparently they could sue us if anything went wrong. So I went back and told her I couldn't give her one because of that. She got so mad at me... gave me the dirtiest looks I've ever seen a human make... and even went so far as to PREVENT her child from coming close to me. What did I do?

I had the manager talk to her but she kept yelling. Blech! *virtually stomps all over her* That fell good :D
Jeesh! I can understand frustration in this situation. Try getting ripped into for helping a fellow employee... she slipped while mopping, hit her head on a ledge, and was soon attempting to hold her own eyeball in her head! Yup, it was gross. I attempted to help her (after I called 911). I had been trained in First Aid, but not by the company I worked for... so I got in trouble. :meanface:

By the way... she's fine now. The eye was basically dislocated and they kind of popped it back in. :woah: She sees fine and seems to have no side effects.